s7 bet Terms & Conditions

By accessing the s7 bet website, creating a player account, making a deposit, placing a wager, or claiming any promotional offer, you confirm that you have read these Terms & Conditions in full and agree to be legally bound by them. These Terms apply to all visitors, registered users, and any other individuals who access or use the platform in any capacity.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference and form part of this agreement. In the event of any conflict between these Terms and any supplementary policy, these Terms shall prevail unless expressly stated otherwise.

s7 bet reserves the right to update, amend, or replace any part of these Terms at any time and at its sole discretion. Continued use of the platform following the publication of any revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically for updates. Where changes are material, s7 bet will make reasonable efforts to notify registered players via email or on-site notification.

The s7 bet platform is available exclusively to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times during their use of the platform:

• Age: You must be at least 18 years of age. s7 bet is an adults-only platform. Registration by or on behalf of any person under the age of 18 is strictly prohibited.
• Jurisdiction: You must be accessing the platform from a jurisdiction where online gambling is not explicitly prohibited by applicable local law. It is your responsibility to determine whether online gambling is lawful in your location before registering.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Persons under guardianship, those who have been legally declared incapacitated, or those who are subject to active self-exclusion orders are not permitted to register.
• One Account Per Person: You may hold only one registered account on the s7 bet platform. Creating multiple accounts — whether under the same or different identity documents — is a violation of these Terms and will result in the closure of all associated accounts and potential forfeiture of balances.
• Accurate Information: All information provided during registration must be accurate, complete, and current. You are obligated to update your account details promptly if any information changes.

Identity Verification (KYC)

s7 bet operates a Know Your Customer (KYC) verification process. You may be required to submit identity documents — including a valid National Identity Card (NID), passport, or other government-issued identification — at the time of registration, before processing your first withdrawal, or at any other time at s7 bet's discretion. Failure to complete KYC verification within a reasonable timeframe may result in account suspension and withdrawal delays.

By registering an account, you confirm that all identity documents submitted are genuine, belong to you personally, and have not been altered. Submission of false, forged, or misleading identification documents is a serious violation and will result in immediate account closure, reporting to relevant authorities where required, and forfeiture of any account balance.

Once your account has been successfully registered and verified, you are granted a limited, non-transferable, revocable licence to access and use the s7 bet platform for personal entertainment purposes only. This licence is conditional upon your continued compliance with these Terms.

Account Security

You are solely and entirely responsible for maintaining the security and confidentiality of your username and password. Any activity that occurs under your account — whether authorised by you or not — is your responsibility. s7 bet strongly recommends enabling two-factor authentication (2FA) via Bangladesh mobile OTP, which is available free of charge from within your account security settings.

s7 bet will never contact you via email, WhatsApp, SMS, or any other channel to request your password, PIN, or any other security credential. If you receive any such communication purporting to be from s7 bet, you should treat it as fraudulent and report it to our support team immediately at [email protected].

Account Currency

All s7 bet accounts are denominated in Bangladeshi Taka (BDT). All deposits, wagers, winnings, bonus amounts, and withdrawal figures displayed on the platform are in BDT unless otherwise explicitly stated. The ৳ symbol is used throughout the platform to denote BDT amounts.

Inactive Accounts

An account is considered inactive if no login activity, deposit, withdrawal, or wagering activity has been recorded for a continuous period of 12 months. s7 bet reserves the right to levy a monthly inactivity administration fee of ৳200 on dormant accounts, deducted from the account balance, once the 12-month inactivity threshold has been reached. Players will be notified by email prior to the commencement of any inactivity fee. To reactivate an account, simply log in and complete any verification steps required at that time.

s7 bet supports a range of payment methods tailored to Bangladesh players, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All financial transactions are processed in Bangladeshi Taka (BDT) with no hidden conversion fees applied by s7 bet.

Deposits

Deposits via bKash and Nagad are credited to your s7 bet account within 30 seconds under normal operating conditions. Bank transfer deposits may take up to 2 business hours depending on the issuing bank's processing schedule. The minimum deposit amount is ৳200. There is no maximum single deposit limit imposed by s7 bet, though individual payment providers may apply their own transaction limits.

• All deposited funds must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited.
• Deposits made in error cannot be reversed once credited to your s7 bet balance. Contact support immediately if you believe an incorrect deposit has been processed.
• s7 bet does not charge any deposit processing fees. However, your mobile financial service provider (e.g., bKash, Nagad) may apply their own standard transaction charges.

Withdrawals

Withdrawal requests to bKash and Nagad wallets are processed within 5 minutes during Bangladesh Standard Time (BST, UTC+6) operational hours, subject to completion of KYC verification and satisfaction of any applicable bonus wagering requirements. Bank transfer withdrawals may take 1–3 business days depending on the destination institution.

• The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed.
• All withdrawals must be made to a payment method registered in your own name and matching the method used for your most recent deposit, where technically possible.
• s7 bet may request additional identity verification documents before processing a withdrawal at any time, particularly for first withdrawals or where unusual activity has been detected on the account.
• Withdrawals from accounts that have claimed a bonus may be subject to wagering completion requirements before the full balance becomes withdrawable. The applicable wagering requirement will be displayed in your bonus summary at the time of claiming.

s7 bet offers a range of promotional bonuses to new and existing players, including welcome deposit bonuses, reload bonuses, sports cashback offers, free spins on selected slot titles, and seasonal promotions tied to events such as BPL cricket season, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the specific terms published at the time of the promotion, in addition to the general conditions set out below.

General Bonus Conditions

• One bonus per player per promotion: Unless explicitly stated otherwise, each promotion is available to a single eligible account per player, per household, per device, and per IP address.
• Wagering requirements: Unless stated as a "no-wagering" promotion, all bonus funds and any winnings derived from bonus funds must be wagered a specified number of times before a withdrawal can be processed. The applicable wagering multiplier will be clearly stated in the promotion terms (e.g., 25x, 30x, 40x).
• Time limits: All bonuses carry an expiry period — typically 7 to 30 days from the date of crediting, unless otherwise specified. Bonus funds and associated winnings that have not been wagered within the expiry period will be forfeited automatically.
• Game restrictions: Certain games may contribute at a lower rate (or not at all) toward wagering requirements. Live casino games, for example, may contribute at 10% while slots contribute at 100%. Contribution rates will be listed in the individual promotion terms.
• Maximum bet during wagering: While wagering a bonus, a maximum bet of ৳500 per spin or round applies unless higher limits are explicitly permitted in the promotion terms. Bets exceeding this limit during an active bonus wagering period may result in forfeiture of the bonus and any associated winnings.
• Welcome bonus eligibility: The s7 bet welcome bonus up to ৳20,000 is available to new players making their first deposit only. Players who have previously held an account under any name, address, device, or payment method are not eligible for welcome bonus offers.

Bonus Abuse

s7 bet monitors bonus activity across all accounts. Behaviour identified as bonus abuse — including but not limited to low-risk wagering strategies designed to meet wagering requirements with minimal risk, use of multiple accounts to claim the same bonus, or coordinated play between accounts — will result in the cancellation of the bonus, reversal of associated winnings, and may result in permanent account closure.

All sports bets and casino game rounds placed on the s7 bet platform are governed by the specific product rules applicable to each game or betting market, in addition to these general gaming rules. In the event of any conflict between a specific game's rules and these general Terms, the specific game rules shall prevail for matters relating exclusively to that game, and these Terms shall prevail for all other matters.

Sports Betting

• All bets are accepted at the odds displayed at the time the bet is confirmed. Odds are subject to change prior to bet confirmation; the price at confirmation is final.
• s7 bet reserves the right to void any bet that has been placed at an erroneous price resulting from a technical error, data feed failure, or human input mistake. In such cases, the stake will be returned to the player's account without any winnings.
• Live in-play bets are subject to a brief processing delay. During this period, the outcome of the event may already have been determined. s7 bet reserves the right to void any in-play bet where the outcome was known at the time the bet was submitted.
• Minimum and maximum stake limits apply to all betting markets. These limits may vary by sport, event, and market type and are displayed within the betting interface at the time of bet placement.
• Match and event results are settled according to the official result declared by the relevant governing body (e.g., ICC for cricket, FIFA for football). In the event of a disputed result, settlement may be delayed until the governing body issues a final decision.

Casino Games

• All casino games offered on s7 bet are provided by licensed third-party software providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. Game outcomes are determined by certified random number generators (RNG) or, in the case of live casino, by physical dealing in a controlled studio environment.
• s7 bet does not control or influence the outcome of any casino game. Return-to-player (RTP) percentages are set by the game provider and are certified by independent testing laboratories.
• In the event of a disconnection during a casino game round, the round will be settled according to the game's mathematical outcome at the point of disconnection. s7 bet is not liable for losses caused by unstable internet connections, device failures, or power outages on the player's side.

The following activities are strictly prohibited on the s7 bet platform. Engaging in any prohibited conduct will result in immediate account suspension, investigation, and where applicable, permanent closure of your account and forfeiture of your balance. s7 bet reserves the right to report any prohibited conduct to relevant law enforcement or regulatory authorities.

• Multi-accounting: Creating, operating, or benefiting from more than one s7 bet account under any circumstances, including accounts held in family members' names at the same address or device.
• Fraud and Misrepresentation: Providing false registration information, submitting forged identity documents, misrepresenting your age or jurisdiction, or any other form of deliberate deception.
• Collusion: Coordinating with other players to gain an unfair advantage in any poker, live casino, or competitive game format offered on the platform.
• Use of Automated Software: Deploying bots, scripts, artificial intelligence tools, or any automated software to interact with the platform, place bets, or claim bonuses without genuine human engagement.
• Exploitation of Technical Errors: Deliberately exploiting bugs, glitches, pricing errors, or technical malfunctions to gain an unfair financial advantage. Any winnings obtained through such exploitation will be voided.
• Money Laundering: Using the s7 bet platform to deposit, transfer, or withdraw funds derived from illegal activity, or to obscure the origin of funds. All suspicious transactions are reported in accordance with applicable anti-money laundering obligations.
• Unauthorised Access: Attempting to gain unauthorised access to s7 bet's systems, servers, databases, or any other player account. Any attempt to probe, scan, or test the vulnerability of s7 bet's infrastructure is strictly prohibited.
• Chargebacks: Initiating a fraudulent chargeback or payment reversal after receiving services, bonuses, or winnings on the s7 bet platform. Accounts associated with chargebacks will be suspended pending investigation.

s7 bet is committed to promoting responsible gambling and providing a safe, sustainable entertainment environment for all players in Bangladesh. Gambling is intended to be an enjoyable form of entertainment — not a means of generating income, resolving financial difficulties, or as an escape from personal problems.

All registered players have access to the following responsible gaming tools from within their account dashboard, at no cost and without requiring support team intervention:

• Deposit Limits: Set a maximum daily, weekly, or monthly BDT deposit cap applicable across all payment methods including bKash and Nagad. Limit reductions take effect immediately; limit increases require a 7-day cooling-off period before they become active.
• Session Time Reminders: Configure alerts that notify you after a set period of continuous play — 30 minutes, 1 hour, or 2 hours. These notifications are designed to keep you informed of the time you have spent on the platform.
• Reality Checks: Live casino and slot sessions display running totals of time played, total wagered, and net result — visible directly on the game screen during active play.
• Cooling-Off Periods: Temporarily suspend your account for a defined period — 24 hours, 7 days, 30 days, or 90 days. During this period, no deposits, bets, or logins are permitted. Cooling-off requests are processed immediately.
• Self-Exclusion: Permanently lock your account for a minimum period of 12 months. Self-exclusion requests are processed by our support team within 1 hour. Excluded players are removed from all promotional communications immediately and cannot re-register using the same identity documents for the duration of the exclusion.

If you believe that your gambling behaviour has become problematic, or if a third party has expressed concern about your gambling, we strongly encourage you to contact our support team at [email protected] or via WhatsApp at +880 1700 000 000. Our team is available 24 hours a day, 7 days a week, and can help you activate any of the above tools immediately.

All content on the s7 bet platform — including but not limited to the website design, layout, graphics, logos, text, software, game interfaces, promotional materials, and data compilations — is the proprietary intellectual property of s7 bet or its licensed content providers, and is protected by applicable intellectual property law.

You are granted a limited, personal, non-exclusive, non-transferable licence to access and use the s7 bet platform for your own private, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, republish, upload, post, transmit, or distribute any content from the s7 bet platform without prior written consent.
• Reverse-engineer, decompile, disassemble, or otherwise attempt to extract the source code of any software component of the platform.
• Use the s7 bet brand name, logo, or any associated trademark in any commercial context without explicit written authorisation.
• Create derivative works based on any content from the platform.

Game content provided by third-party studios — including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe — remains the intellectual property of those respective studios and is used by s7 bet under valid licensing agreements. Any use of such content outside the platform is subject to those studios' own intellectual property terms.

To the maximum extent permitted by applicable law, s7 bet, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure — arising out of or in connection with your use of or inability to use the s7 bet platform.

s7 bet's total aggregate liability to you for any claim arising out of or related to these Terms or the platform shall not exceed the total amount deposited by you in the 30-day period immediately preceding the event giving rise to the claim, or ৳10,000, whichever is lower.

Platform Availability

s7 bet endeavours to maintain platform availability 24 hours a day, 7 days a week. However, the platform may be temporarily unavailable due to scheduled maintenance, emergency technical work, third-party service failures, or events beyond s7 bet's reasonable control. s7 bet does not guarantee uninterrupted access and shall not be liable for any losses resulting from platform downtime.

Third-Party Content

Game content, live studio feeds, sports data, and other third-party services integrated into the s7 bet platform are provided by external providers. s7 bet does not warrant the accuracy, completeness, or reliability of third-party content and accepts no liability for errors or omissions originating from third-party data feeds or software.

s7 bet reserves the right to amend, update, or replace these Terms & Conditions at any time. Updated Terms will be published on this page with a revised "Last Updated" date. Where changes are material — such as modifications to withdrawal processing times, bonus wagering requirements, or account closure procedures — s7 bet will provide notice to registered players via email or on-site notification at least 7 days prior to the changes taking effect.

Your continued use of the s7 bet platform after the effective date of any updated Terms constitutes your acceptance of the revised agreement. If you do not agree with any updated Terms, you must stop using the platform and request account closure before the effective date.

Account Closure by Player

You may request the closure of your s7 bet account at any time by contacting our support team at [email protected]. Account closure requests will be processed within 5 business days. Any remaining balance in your account at the time of closure — net of any pending wagering requirements — will be returned to your most recently used verified payment method within 10 business days of the closure being confirmed.

Account Closure by s7 bet

s7 bet reserves the right to suspend or permanently close any account at its sole discretion, with or without prior notice, in circumstances including but not limited to: breach of these Terms, engagement in prohibited conduct, failure to complete KYC verification, suspected fraud or money laundering activity, or where continued operation of the account is deemed to pose a risk to the integrity of the platform or the safety of other players.

Where an account is closed by s7 bet due to a confirmed breach of these Terms, any remaining balance may be forfeited in full. Where closure is for other reasons — such as incomplete KYC verification — the balance will be held securely and released upon satisfactory resolution of the outstanding issue.

These Terms & Conditions and any dispute or claim arising out of or in connection with them — including non-contractual disputes or claims — shall be governed by and construed in accordance with applicable law. Nothing in these Terms shall be construed as an admission that s7 bet operates in any capacity that would require local licensing in any specific jurisdiction.

Dispute Resolution

In the event of any dispute between you and s7 bet, we encourage you to contact our support team in the first instance at [email protected]. The majority of account and payment disputes can be resolved quickly and informally through direct communication with our support team, which is available 24/7 in English.

If a dispute cannot be resolved informally within 30 days of your initial complaint, you may submit a formal written complaint to s7 bet. s7 bet will respond to formal complaints within 14 business days of receipt, setting out its position and any proposed resolution.

Language of Agreement

These Terms & Conditions are drafted and published in English. In the event of any translation being provided for convenience, the English version shall prevail in all cases of conflict or ambiguity.